Mar 05, 2020
Kevin was so extremely helpful during one of the most stressful times of our families life. Even though there were no rooms available, he went out of his way to reach out to other facilities in the area and put us in contact with them if they meet our needs for my mother. Who cares about some random person calling an office??? Seriously ask yourself that question. This place and staff are a Rare find with the level of attention and treatment. The second space is available we are Confidently Entrusting them to care for our mother.
Thank you Kevin at Allure Senior Living for everything.
Feb 27, 2020
I give Allora Senior Living Home a 5 star rating for the exceptional care the residents receive by each of the caregivers working here and for the home's cleanliness and upkeep.
I am a visiting nurse; Due to our resident's condition, he requires complete and total assistance in all of his activities of daily living such as bathing, dressing, feeding, and mobility. It takes skillful care to meet these needs. The caregivers are consistently attentive, following a tailored careplan specifically designed by this resident's medical professional team to provide safe and appropriate care.
For example, an individual with difficulty swallowing would need specialized training in order to provide safe assistance with feeding to minimize the risk of complications such as aspiration. By observation, Ron and Hazel demonstrate the proper way of assisting the resident at mealtime while taking necessary precautions. In addition, they understand the importance of promptly notifying the resident's medical team (nurse/physician) should the resident exhibit any signs of a change in condition.
The caregivers provide diverse levels of care within this community according to the individual's functional capabilities as they vary here. Some residents are walking and are highly functional only needing minimal assistance or supervision while grooming, etc. Others may be limited to sitting up in a chair or are bedridden requiring more time and extensive care. It is important to know this as your loved one's care needs may change over time and from a first handed viewpoint, the caregivers are trained( and or can be trained). They are capable of providing the help when needed.
Allora Senior Living Home Board and Care owner and administrator, Kevin, goes above and beyond to meet residents' and their family's expectations and essentials. He is reachable, involved in the resident's care plan and sees things through. He is an excellent communicator and advocate for those residing at Allora.
I'm impressed with this home. You will encounter a home of encouragement and independence, patience, dignity, and safety here. Allora Senior Living Home provides a warm and inviting environment and above all, superb quality care. Highly recommended!
Dec 10, 2019
Kevin acted like a family member when my father in law was sent to the ER. his staff noticed lack of responsiveness and called 911. Kevin, the owner and director, showed up at the ER to help with paperwork, medical information etc. he communicated with the MD and nurses and kept my husband, who was out of town, and I was stuck at work in the loop. He also was a friendly companion to my father in law Sam. Upon being admitted, Kevin continued this level of service in the room. Kevin managed it all. I was able to just visit and not stress!!
He’s amazing! I am so glad we placed Sam in his care!
Oct 7, 2019
My father was a resident here for a little over 4 months at the end of his life and based on my experience I would highly recommend it! The owner is a wonderful man not a corporation! The residence is a lovely Mission Viejo home on a quiet street not far from Trabuco Hills HS. It is freshly renovated (December 2018) and kept clean and orderly. Despite my father's messy tendencies his shared room was kept neat by the caregivers. The food was not gourmet but mostly homemade and better than I was providing at home before I couldn't provide the care he needed any longer. Caregivers are professional patient and kind. They did all laundry and kept him clean and dry which could be a challenge! My father was a challenge in a lot of ways actually! Whether the short term memory loss or his demanding and stubborn Italian Brooklyn personality he was a handful! But the owner and I kept communications open and navigated challenges as they presented themselves. I am very grateful to Kevin and his staff at Allora that made my father's last months as pleasant calm and relaxing as possible!